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Depends entirely on the Audi dealership and the Service staff.

Yeovil Audi were brilliant when my TFSI (122) S Line went in to get checked out, the emissions control light was on so that was not a good sign. Within a few minutes the turbo/wastegate (BOV) was found to be at fault and a new part was on order.

The service manager even went through in detail what exactly was wrong and how they would fix it, you can't really ask for more than that!

A certain other Audi dealership on the other hand (who I won't name) have been utter pants.
 
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